The machine was built to turn wheels.
The mfg should know how to set it up and parameters to run it.
What did they say?
They ARE in that business.
The machine is specifically built to do wheels, and frankly is quite easy to use - digitizing is done with a probe and the default parameters for RPM are based on rim diameter which is inputted into the system for each wheel. All the parameters they know and use are already set up and we have tested with them on the phone - Nome of the parameters we changed have made a difference.